SugarCRM

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I am seeing a lot of chatter on SugarCRM. I am interested in hearing the virtues of it as a viable competitor to Salesforce.com. I am interested in true functionality/capability advantages and disadvantages of the product. If you have implementation experience with it, please give your candid opinions on it. Good and bad.

In your comments, please include any references to other sources for information on this subject.

Thanks!